Terms of Service for Private Commissions

01
GENERAL

  •  Limited slots are open at a given time. After ordering you are added to the commission list according to your ordering time.
     

  • Prices are subject to change based on demand.
     

  • If all or desired commission slots are sold out you can subscribe to the newsletter here and get notified as soon as the commission slots are open again.
     

  • Commissions will be drawn in my art style, not realism or any other artist’s style.
     

  • One request form per commission.
     

  • Fanart is permitted as long as it is not distributed.
     

  • Subjects I will not draw: pornography and NSFW, hateful art, gore, and fetishes.
     

  • All delivered artworks are for private use only (If you are looking for freelance work, contact me at cottonyarts@gmail.com).
     

  • I have the right to reject any order for any reason. 

02
payment

  • The currency accepted is either USD or Euro and can be paid through PayPal or any German bank transfer. 
     

  • Commissions are paid 100% after sketch approval.
     

  • Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

 

03

PROCESS

& DELIVERY

  • The time it takes to finish your commission varies from 2 weeks to 3 months depending on factors such as the complexity of the commissioned piece, client work, con seasons, and your position in the commission list.
     

  • A commission typically takes up to 2 weeks to fulfill after the sketch is approved and the payment is made.
     

  • You can track your commission status and position in the commission list here.
     

  • Traditional commissions: Once the piece is finished the original image will be sent to you by post and you receive a tracking code.
     

  • Digital commissions: Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. We can arrange to print your artwork and send a physical copy to you. In this case, the cost of the printing and shipping will be added to the commission price.

04

revisions

For traditional commissions:
 

  • the price will cover only 1 round of minor revisions at a sketch phase (small tweaks, not complete redraws - up for me to decide).

 

For digital commissions:

  • you get 2 rounds of changes on the commissioned piece included in the price.
     

  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
     

  • If you wish to change something in the drawing that was pre-approved I will charge you a fee for it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
     

  • If your reference is unclear to start with changes will come at an extra charge.

05
copyright
& usage

I, Cottony Art (the artist):
 

  • I reserve the right to cancel and refund the order at any time for any reason.
     

  • I retain all copyrights over the commissioned artwork.
     

  • I will NOT claim the intellectual property (IP) of the commissioned artwork.
     

  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
     

  • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

You (the customer/commissioner):
 

  • You may upload the commissioned artwork on any website and social channels.
     

  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
     

  • You may NOT alter the commissioned artwork without my (the artist's) consent.
     

  • You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.
     

  • You retain the rights to the intellectual property (IP) of the artwork.
     

  • You may NOT use the commissioned artwork for commercial purposes.

 

The following is considered copyright infringement:​
 

  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
     

  • Claiming the artwork as your own
     

  • Altering the artwork without my consent

 

*In some cases, the commercial rights to the image may be purchased.

06
cancellation
& refund policy

  • The buyer is not allowed a refund once I started working on the commission.
     

  • If for any reason I am unable to start your commission you will receive a full refund.
     

  • If you cancel your order before I started it, you can get a full refund.
     

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
     

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply PayPal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be banned from commissioning me again.